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Order status and tracking, placing a new order, returns and event cancellations.
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Membership Questions

Becoming a member, how to log in, accessing the dashboard, cancellations.
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Comments and Feedback

We'd love to hear your thoughts on the Notes and all else.

We'd love to hear what you think! Tell us your thoughts below! If your message requires a response, we will try our best to reply within 48 hours, Monday through Friday.

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Notes From the Universe Questions

Not getting the Notes, update your profile, unsubscribe.

Not getting the Notes? Want to update your profile or unsubscribe? If you're unable to find the answer to your question below, please email us at [email protected].

I’m not receiving the Notes from the Universe!

Internet Service Providers (ISPs) experiment with anti-spam filters constantly. Unfortunately, these filters sometimes interpret our mailings as spam, preventing their delivery (even if they were being delivered regularly before)!

There are several steps you can take:

  1. Check to see if your email account has a way for you to recover filtered emails (they almost always do). Usually filtered mail is automatically put into a folder called "Junk Mail" or "Spam," which you can easily access. After finding our mail, you may then be able to click on a link that might say: "This is not spam," or, "Allow this sender to send you email."
  2. You may also be able to adjust or change the settings of your email account to modify how your email is filtered. It might also be required that you add [email protected] and [email protected] to a list of approved senders (such as your address book/contacts).
  3. Click here to refresh your Notes profile and make sure that the days in which you want to receive the Notes are checked, and click "Sign Up."
  4. Sign-up using another e-mail address.
  5. Complain to your ISP (see sample letter below). ISPs employ powerful filters to block unwanted mail and will sometimes accidentally block legitimate, requested mail also. We use a mailing service called Constant Contact to send our mails. We ask that you contact your ISP and request they either remove the block on our mail, or specifically whitelist it. We have included a message drafted for this purpose below. Once you have received an answer from your ISP, please forward it to [email protected] so that they can work with your ISP if there are more questions.

***********************

Sample Letter to your ISP

To: ISP Customer Support
Subject: Remove Constant Contact Block

Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you employ filters and/or blacklists to protect customers like myself from unsolicited email; however, this has made it impossible for me to receive newsletters, announcements, and promotions that I have requested. I value these communications and would like to receive them using this email address.

The sender of these emails uses an email marketing service called Constant Contact. Constant Contact is not an open relay and has strict anti-spam policies in place. Because your filters block emails from Constant Contact I am unable to receive these communications.

I ask that you please help me determine why these emails are being blocked. For further information about Constant Contact or to request more information from them such as log files, the Ops team can be reached at - 781.472.8103 or [email protected]

Mail from Constant Contact can be found with the following characteristics:

@in.constantcontact.com
@in.confirmedcc.com

Sending IPs

All mail from Constant Contact is sent from:

IP Range: 208.75.123.0 - 208.75.123.255
CIDR: 208.75.123.0/24
Network/Netmask: 208.75.123.0 255.255.255.0

Specific IPs sending from this range:

208.75.123.1 coi001.confirmedcc.com
208.75.123.2 coi002.confirmedcc.com
208.75.123.3 coi003.confirmedcc.com
208.75.123.4 coi004.confirmedcc.com
208.75.123.103 coi103.confirmedcc.com
208.75.123.104 coi104.confirmedcc.com
208.75.123.130 ccm22.constantcontact.com
208.75.123.131 ccm23.constantcontact.com
208.75.123.132 ccm24.constantcontact.com
208.75.123.133 ccm25.constantcontact.com
208.75.123.134 ccm134.constantcontact.com
208.75.123.135 ccm135.constantcontact.com
208.75.123.161 ccm26.constantcontact.com
208.75.123.162 ccm27.constantcontact.com
208.75.123.163 ccm38.constantcontact.com
208.75.123.164 ccm39.constantcontact.com
208.75.123.165 ccm165.constantcontact.com
208.75.123.166 ccm166.constantcontact.com
208.75.123.167 ccm167.constantcontact.com
208.75.123.168 ccm168.constantcontact.com
208.75.123.169 ccm169.constantcontact.com
208.75.123.170 ccm170.constantcontact.com
208.75.123.171 ccm171.constantcontact.com
208.75.123.172 ccm172.constantcontact.com
208.75.123.173 ccm173.constantcontact.com
208.75.123.174 ccm174.constantcontact.com
208.75.123.175 ccm175.constantcontact.com
208.75.123.176 ccm176.constantcontact.com
208.75.123.177 ccm177.constantcontact.com
208.75.123.178 ccm178.constantcontact.com
208.75.123.179 ccm179.constantcontact.com
208.75.123.180 ccm180.constantcontact.com
208.75.123.181 ccm181.constantcontact.com
208.75.123.182 ccm182.constantcontact.com
208.75.123.183 ccm183.constantcontact.com
208.75.123.184 ccm184.constantcontact.com
208.75.123.185 ccm185.constantcontact.com
208.75.123.186 ccm186.constantcontact.com
208.75.123.193 ccm33.constantcontact.com
208.75.123.194 ccm34.constantcontact.com
208.75.123.195 ccm35.constantcontact.com
208.75.123.196 ccm36.constantcontact.com
208.75.123.197 ccm197.constantcontact.com
208.75.123.198 ccm198.constantcontact.com
208.75.123.200 ccm200.constantcontact.com
208.75.123.201 ccm201.constantcontact.com
208.75.123.202 ccm202.constantcontact.com
208.75.123.225 ccm29.constantcontact.com
208.75.123.226 ccm30.constantcontact.com
208.75.123.227 ccm31.constantcontact.com
208.75.123.228 ccm32.constantcontact.com
208.75.123.229 ccm229.constantcontact.com
208.75.123.230 ccm230.constantcontact.com
208.75.123.231 ccm231.constantcontact.com
208.75.123.232 ccm232.constantcontact.com
208.75.123.233 ccm233.constantcontact.com
208.75.123.234 ccm234.constantcontact.com
208.75.123.235 ccm235.constantcontact.com
208.75.123.236 ccm236.constantcontact.com
208.75.123.245 mail245.nutshellmail.com
208.75.123.250 ccm37.constantcontact.com

Please contact me when this problem has been resolved.

Sincerely,

(Your Name)

***********************

How do I sign up to receive Notes from the Universe?

Signing up for the Notes is easy! Just click here to get started!

The sign up is immediate and you should start receiving your Notes within 72 hours.

How do I unsubscribe from Notes from the Universe?

Although we'd love to keep you with us forever, should you wish to discontinue receiving the Notes from the Universe, simply click on the "SafeUnsubscribe" link at the bottom of any Note you have ever received. We will miss you!!

How do I RE-subscribe to the Notes from the Universe?

You may re-subscribe in the following ways:

  1. Click here to re-subscribe using the same email address you previously received the Notes at.
  2.  Sign up with a new e-mail address by clicking here.
  3. Send an email to [email protected] and we'll be happy to help you!

How do I update any information in my Notes from the Universe profile?

You no longer need to login to update your Notes from the Universe profile (name, email address, goals, location, etc.). To make these updates, simply click the “Update Profile/Email Address” link located at the very bottom of any Note that you’ve received.

I forgot my password!

Notes from the Universe profiles no longer require passwords. If you want to update your Notes from the Universe profile (like changing your name, goals, etc.), simply click the “Update Profile/Email Address” link located at the very bottom of any Note that you’ve received.

The LOGIN page on www.tut.com is now only for online courses and the Infinite Possibilities membership. If you need help resetting your password for your online course / membership account, please click here.

Can I receive Notes on weekends?

The Notes from the Universe are only sent Monday through Friday for free via email.

To also receive the Notes on Saturday and Sunday, you can sign-up for a weekend Notes subscription here.

Premium Notes from the Universe app users receive weekend Notes in our app. Download the Notes app on: iPhone or Android.

Infinite Possibilities Members also receive the Notes on the weekend as part of their membership subscription.

I am trying to sign up, but I am having trouble entering my city or state.

Although rare, you may encounter issues entering your location depending on your browser (especially if it is a mobile browser). Make sure that after selecting your country, you are selecting your state/region next and your city last. If you are still having trouble, try selecting another country for a moment, and then re-selecting your country (to refresh the "state" and "city" fields). That usually does the trick!

Why do you ask for my birthday and location when subscribing to the Notes?

Birthday: We request this information to encourage authenticity. Plus, we like to celebrate your birthday by sending you a special message! This information will be kept private and will NOT be visible to other members.

Location: We request this information so that we can properly reference your location when it is mentioned in the Notes from the Universe, which are customized just for YOU! Plus, we like to send you convenient email reminders for when Mike Dooley is in a city near you! This information will be kept private and will NOT be visible to other members.

Who writes the Notes from the Universe?

Mike Dooley is the author of the Notes from the Universe. You may read more about him here.

Can I use Mike’s Notes or quotes?

You may use Mike's Notes or quotes* in the following (or similar):

Blog
Social Profile
Newsletter
Magazine
Educational Material
Book

*Make sure you add "©Mike Dooley, www.tut.com", next to each and every Note or quote that you use.

If you are planning to use Mike's Notes or quotes in another sort of publication, or have further questions about the use of the Notes/quotes, you may contact us.

How can I invite someone to sign up for the Notes from the Universe?

Just send them to www.tut.com to sign up!

Do you have an online archive of past Notes available that I can view?

There isn't currently an available online archive for the Notes and unfortunately, we are unable to re-send any past Notes.

You may want to check out our selection of Notes books that contain collections of past Notes. You can find them here!

With our Notes from the Universe app, you can archive your Notes to view later. Download the Notes app on: iPhone or Android.

I lost my Note(s) can you resend them to me?

There isn't currently an available online archive for the Notes and unfortunately, we are unable to re-send any past Notes.

You may want to check out our selection of Notes books that contain collections of past Notes. You can find them here!

Commerce and Shopping
Order & Event Questions

Order status and tracking, placing a new order, returns and event cancellations.

Questions about your order status and event cancellations? We probably have an answer for you! If you're unable to find the answer to your question below, please email us at [email protected].

What is your return policy?

Click here to view our Return Policy.

Do you ship internationally, and if so, do you cover duties/VAT Taxes?

Yes, we ship internationally! Click here to refer to our policy regarding VAT taxes.

What shipping methods do you use?

For available shipping methods, please click here.

How long should I expect for my order to arrive?

For estimated delivery times, click here.

How do I track my package?

If the shipping method you chose at the time of your order includes tracking, your shipping confirmation (emailed within 1 business day after the shipment) will contain a tracking number you may use to check on the transit of your package.

Can I place a wholesale order?

Yes! If you own a retail store and would like to order from us at wholesale prices, contact [email protected] Additional information, including your Resale Certificate ID may be required.

We offer a 50% discount to verifiable retail outlets on most products with a minimum purchase order of $600 pre-discount. Order totals do not include shipping and handling or sales tax. Wholesale discounts will be applied to the retail price.

If you do not have a Resale Certificate ID, we offer quantity discounts directly on the website (without any order minimums). Visit the product page you're interested in to see the discounts offered for that product.

When will Mike be near my location?

For a calendar of our events, click here.

Can I book Mike to speak at my event?

You may send in your request by filling out the "Book Mike" form available here.

What is your event cancellation policy?

We understand that the unexpected happens and you may need to cancel. No problem! Cancellations up to 7 days prior to an event are fully refundable minus a $35 admin fee. Within 7 days of the event, 50% refundable. Within 24 hours, non-refundable.

Membership Questions
Membership Questions

Becoming a member, how to log in, accessing the dashboard, cancellations.

Becoming a member, how to log in, accessing the dashboard, cancellations. If you're unable to find the answer to your question below, please email us at [email protected].

How do I become an Infinite Possibilities Member?

Click here to join our membership community. As an Infinite Possibilities Member, you’ll get access to LIVE weekly workshops with Mike, weekend Notes from the Universe, community masterminds to connect with other members, monthly Note from the Universe Art, Mike Dooley Radio, and lots more!

How do I login to my membership dashboard?

Click here to login and access your membership dashboard.

What is the membership “dashboard”?

The dashboard is where all of your membership content is hosted. Your dashboard can by found by logging into your TUT.com account here.

How do I watch the LIVE Weekly Mini-Manifesting Workshops?

The broadcasts can be viewed from the Weekly Workshops tab, found on the left of your membership dashboard. If you are watching live, you must click PLAY on the video to begin the livestream.  

What time do the workshops take place, and will they be recorded?

The workshops take place every Tuesday at 10 am ET. If you aren’t able to watch live, that’s okay! They will be recorded and posted in your dashboard in the Weekly Workshops tab. 

How do I cancel my Infinite Possibilities Membership?

You can cancel your membership in your account settings or by sending an email to [email protected]. 

How do I gain access to the members-only Facebook group?

You will need to request to join the Facebook group here. When you request to join, please answer the questions to help us confirm your membership status more quickly. Once we confirm your status, you will be accepted into the group within 48 hours.

Is there an app for MikeDooleyRadio, so that I can listen on my mobile device?

Yes! You can access your entire membership, including MikeDooleyRadio, through the Kajabi app. You can download the app from the Apple App Store or Google Play Store.

How do I update my profile and photo?

You can access your profile setting by clicking here or by clicking on the circle avatar on the top right of the Club TUT Dashboard. Your profile is located in Settings. 

When I try to update my profile, I get an error that says the New Password cannot be left blank. I do not want to change my password. Please help.

On some browsers, your current account password will be automatically filled in when you open your profile settings page. If this error occurs, delete the characters in the current password field and click save. 

Search
Other Questions

All else!!

Here is a list of our most frequently asked questions. If you're unable to find the answer to your question below, please email us at [email protected].

What is TUT’s Adventurers Club?

TUT's Adventurers Club is a philosophical club of like-minded thinkers. We believe that life is the ultimate adventure because thoughts become things, dreams come true, and all things are possible.

At the core of TUT are the daily Notes from the Universe e-mails--inspiring, uplifting messages about your power and divinity--which go out to over 1,000,000 people 5 days a week. Click here to read more of our story!

What does ‘TUT’ stand for?

TUT stands for: The Universe Talks®. Click here to read our story!

What does ‘Jambo’ mean?

Jambo is Swahili for "Hello," but to Adventurers it means "I'm glad our paths have crossed, in this greatest of all adventures, called life."

Does Mike or TUT have a Facebook page, Twitter or YouTube account?

Yes! See list below:

Facebook: www.facebook.com/mikedooley
Twitter: twitter.com/mikedooley
YouTube: www.youtube.com/user/mdbk77
Instagram: instagram.com/mikedooleytut
Pinterest: www.pinterest.com/tutdotcom/notes-from-the-universe/

I’d like some advice/I want to ask Mike a question.

Mike has answered hundreds of questions on life, happiness, relationships, adversity, visualizing, and more during his daily Spiritual Tune-Ups.

The Spiritual Tune-Up video archives can be found on both Facebook and YouTube. You can also listen to the recordings in weekly digest form on your favorite podcast platform.

Where can I find Mike’s daily Spiritual Tune-Ups?

The Spiritual Tune-Up video archives can be found on both Facebook and YouTube.

You can also listen to the recordings in weekly digest form on your favorite podcast platform.

I want Mike Dooley to endorse my book. How can I do that?

Unfortunately, Mike is rarely able to do endorsements for other authors due to the high amount of requests he receives daily.

Do you have an affiliate program?

Sorry, we do not offer an affiliate program at this time.

Do you have any shops overseas or international distributors?

Beyond Words Publishing has made many of Mike Dooley's books available at local bookstores worldwide. You may visit Beyond Words' website directly here to find any bookstores near you.

Also, many of Mike's books are available via Amazon's international sites. Some might also carry translated versions of his works! To find the Amazon site for your country, please visit: http://www.amazon.com/

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About TUT®

TUT’s mission is to remind us of life’s fundamental truths: that life is magical, we are powerful, and dreams really do come true. Click here for more.

About Mike Dooley

Mike Dooley, co-founder of TUT, is a New York Times Bestselling author, speaker, and entrepreneur in the philosophical New Thought movement. Click here for more.

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