Orders ship on business days, Monday through Friday (excluding US Holidays.) Most orders are shipped within 24 hours, however, orders may be shipped between 1-2 business days from the time the order is placed. For an accurate estimation of delivery, please add 1-2 business days to the estimated ship times below.
If you place an order before 12pm EST time for expedited shipping, it will ship same day.
At checkout you will be able to select your preferred shipping method from a list of options that have been calculated relative to your shipping address and the weight of your order. Orders are shipped from our shipping center in Louisiana, MO.
US ADDRESSES
FedEx SmartPost – 7-14 business days
FedEx Ground – 3-5 business days
FedEx 2nd Day – 2 business days
FedEx Standard Overnight – 1 day
USPS First-Class Mail – 3-5 business days
USPS Priority Mail – 2-4 business days
DHL Parcel Ground – 3-8 business days
Media Mail – 3-8 business days
INTERNATIONAL ADDRESSES
DHL Parcel International Standard* – 7-28 business days
USPS First Class Mail International* – 7-28 business days
USPS Priority Mail International* – 7-14 business days
FedEx International Economy – 5-7 business days
FedEx International Priority – 3-5 business days
*USPS First Class Mail International – This shipping method may take up to 6 weeks for delivery and does NOT include a tracking number.
*USPS Priority Mail International – This shipping method may take longer to certain countries and does NOT include a tracking number.
VAT TAXES
Please note that some international orders may be charged an additional VAT or customs tax. TUT is not responsible for any additional charges if and when they occur. And by law, we cannot declare prices lower than their actual value.
TRACKING YOUR ORDER
After placing your order, you will receive a receipt and an email confirmation. You will also receive an email with your tracking number when your order ships. If you do not receive your tracking number, please email [email protected].
UNPREDICTABLE RETURNS
TUT is not responsible for the cost to re-ship orders, which have been returned to us as a result of bad weather conditions, errors in shipping addresses, or unsuccessful deliveries.
BACKORDERS
If any item in your order is backordered, all other items in your order will ship with that item. If you would like the available items in your order to ship right away, email [email protected] and we’ll be happy to ship your items separately at an additional fee. Credit cards will be charged immediately upon purchase for all products including backordered products.
